FAQ
ISSUES
We cannot change any information on an order once it has been shipped. If you made a mistake (incorrect shipping or changing qty), please contact us with your order number and issue on our customer service email
SHIPPING
Please allow up to 4- 6 weeks for your order to process and ship.You will be notified via email once your order has been shipped. We are not responsible for any lost, stolen, or damaged packages once the package has been shipped.
DAMAGES
If your order arrives defective, incorrect, or incomplete please contact our customer service via email
REFUNDS
All sales are final. No Refunds In the case that a defective/wrong item is sent, we will gladly replace the item at no additional cost to the customer!
If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship a second time. Please double check your shipping address.